Job Description

Job Description

Job Description

Join Us!

We are seeking a vibrant, outgoing Front Office Specialist to join our team and serve as the welcoming heart of our practice. In this vital role, your natural warmth, cheerfulness, and helpful attitude will set the tone for the entire patient experience. As our frontline ambassador, you will effortlessly balance administrative precision, such as managing schedules and coordinating insurance, with deeply empathetic patient engagement. If you are a social, proactive problem-solver who thrives on building genuine connections, and maintaining a positive, fast-paced office culture, we want you on our team.

Position Duties:

• Greet, check in/out patients;
• Answer multi-line phone system;
• Schedule patient appointments;
• Create and maintain electronic patient charts;
• Cashier and assist patients with supplies;
• Fax and scan documents;
• and perform other administrative/office tasks as assigned.

Position Requirements:

• High School diploma or earned GED.
• A minimum of 3 years experience where administrative/office work is consistently performed.
• Experience with appointment scheduling and patient care is preferred.

• Position Skills & Abilities:
• Be punctual and highly dependable;
• Ability to multi-task within a fast-paced, ever-changing environment with frequent interruptions;
• Excellent interpersonal skills;
• Genuine concern for others to include empathy and patience;
• Clear and concise communication;
• Be a good listener and problem-solver;
• Ability to organize, prioritize, and perform duties with strict deadlines;
• Excel independently as well as in a team;
• and Ability to use Microsoft Office.

Hours & Compensation:

• Full-time Work hours are 8:30 a.m. to 5:00 p.m. Monday through Thursday and 8:00 a.m. to 3:00 p.m. on Friday.
• Compensation: From $18.00 per hour, depending upon experience.

Benefits:

• Health Insurance
• Retirement
• Paid Time Off – Including Paid Holidays
• Incentive/Bonus pay

Experience: Front Office: 3 years (Preferred)

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